BS ISO 37106:2021 pdf download – Sustainable cities and communities — Guidance on establishing smart city operating models for sustainable communities.
Key features of this shift to a smart city operating model include: a) investing in smart data, i.e. ensuring that data on the performance and use of the city’s physical, spatial and digital assets is available in real time and on an open and interoperable basis, in order to enable real-time integration and optimization of city resources; b) managing city data as an asset, both within the local authority and in collaboration with other significant data owners across the city; c) enabling externally driven, community-led innovation by citizens, businesses and civil society, by opening up city data and services for the common good: 1) both at a technical level, through development of open data platforms; and 2) at a business level, through steps to enable a thriving market in reuse of public data together with release of data from commercial entities in a commercially appropriate way; d) enabling internally driven, city-led innovation to deliver more sustainable and citizen-centric services, by: 1) providing citizens and businesses with public services, which are accessible in one stop, over multiple channels, that engage citizens, businesses and communities directly in the creation of services, and that are built around user needs, not the city’s organizational structures; 2) establishing an integrated business and information architecture which enables a whole-of- city view of specific customer groups for city services (e.g. commuters, elderly people, troubled families, disabled people); e) setting holistic and flexible budgets, with a focus on value for money beyond standard departmental boundaries; f) establishing city-wide governance and stakeholder management processes to support and evaluate these changes.
4.2 Structure of this document The content of this document can be seen schematically in Figure 3. At the top-level, it is made up of four components needed to support this shift to a smart city operating model: [A] Delivery principles: a statement of values which city leaders can use to steer decision-making as they seek to operationalize their vision and strategy for the city; [B] Key cross-city delivery processes: a set of practical guidance notes on how to address city-wide challenges of joining-up across city silos; [C]? Benefit? realization? strategy: guidance on how to ensure clean line of sight between smart city investments and the social, economic and environmental outcomes the city aims to achieve, and that the intended benefits are clearly articulated, measured, managed, delivered and evaluated in practice; [D]? Risk? management: a checklist of issues which a city should regularly monitor to ensure that it is effectively managing the major risks to delivering its vision and strategy. These components are described in more detail in Clauses 5 to 8. Detailed guidance notes are given on each of the subcomponents illustrated in Figure 3, with each guidance note structured using a common pattern language. For ease of reference, in 4.3 there is a summary of all the recommendations contained in this document. These are then described in more detail in the subsequent clauses of this document.